The Privacy Policy (“Policy”) is written in English (US) and is an agreement between you and Soulweet (“we” or “us”) when you use the Soulweet application (“ Soulweet ” or “APP”). This Policy applies to any individual who uses the websites, applications, events and other services (“Services”) operated by us. For your convenience, this Policy will be translated into other languages. In the event of any conflict between any translated version of this Policy and the English version, the English version shall prevail.
We only provide services to adults. If you are under the age of 18 or under the age of majority as determined by the laws of your country, please do not use our services.
summary
Soulweet handles your personal data is important to you. Here are the topics we cover:
1. What information do we collect
2. How we use information
3. Who we share information with
4. Security
5. Your rights
6. Cookies and Other Technologies
7. Children and child protection
8. Changes and revisions to this policy
9. Contact Information
Full legal terms
We know that the use of your personal data by others is a major concern for users of social networks, so we have developed this policy to let you know how we use personal information ("Personal Data" or "Personal Information" or "Information").
When you visit or use Soulweet , you agree to our Policy and consent to our collection, storage, use and disclosure of your personal information in accordance with this Policy.
We reserve the right to change this Policy at any time without prior notice, so please be sure to review it periodically to understand how we use your information. By installing, using, registering for, or otherwise accessing the Services, you agree to this Policy and give your explicit and informed consent to the processing of your personal data in accordance with this Policy.
If you do not accept and agree to our Privacy Policy, you must not access or use the App.
1. What information do we collect
This section describes the different types of information we collect from you and how we collect that information. If you would like more information about a specific type of information and how we collect it, please refer to this section. The following is a summary of the types of personal information we collect:
a. Information you provide to us (directly or through a third party)
When you register with Soulweet, you provide us with information about yourself . We import this information from your connected social media accounts (Apple ID, Google) in order to set up your profile, including your nickname displayed on your social media profile, your user ID and your profile picture. We will use this information to create your Soulweet account in order to provide the services you request.
User Service Information. Any information you provide when communicating with us or seeking our technical or user service support shall exercise your rights as the information subject.
b. Information we collect when you use our services
When you use our Services, we may collect certain information. The types of information we collect may vary, but typically include:
Device information. We collect information about the device you use. For example, we collect your hardware and software information, such as application version, device memory, device ID, device model, etc.
Usage Information. We collect information about your activities through our Services. For example, we may collect information about how you interact with Soulweet , how you communicate with other Soulweet users, the time/frequency/duration of your activities, and your usage history and actions.
Payment information. To ensure a secure payment environment, we may ask you to provide some information, such as your name and email address, when making a payment.
Transaction information. In order to obtain the services provided in our services, you can obtain these services by paying us. We will collect your transaction information (such as transaction date, item, amount, etc.) so that you can view the transaction record and protect your property to the greatest extent. Please note that we will not obtain and collect your payment account number, bank information (such as bank name, account, etc.) and security code.
Chat messages and message board information. In order to ensure a harmonious and healthy community environment, we collect the above information to avoid you saying something in the chat messages in Soulweet that may offend or bother others .
Contact Records. If you contact our service team through the feedback function in our service or any other means, we may receive your email address, your IP address, and the information you send to us to help resolve your query. When you provide us with feedback, you consent to our receipt and use of such information. You also consent to us keeping records of our communications with you, including any complaints we receive from you about other users (and complaints from other users about you).
When you use Soulweet , we will only access your microphone and phone camera permissions with your explicit authorization. When you try to use related functions, we will request your consent through an in-app pop-up window.
c. Information we collect from third parties
We may collect information about you from other users or third parties or other external sources. For example, if other users upload or share your information, or if you access our Services through a third-party application. We may also collect some information when you use or interact with third-party services that may be available on our Services, such as sharing buttons. However, please note that this Policy does not and will not expand upon, which shall be subject to the privacy policies of the respective third parties.
d. We may need to use the system permissions in your device (excluding permissions called by third parties) to collect relevant personal information. Although we have already touched upon this in the previous section, this section will summarize all system permissions used by Soulweet to facilitate a more systematic, complete and transparent presentation to you. You can choose whether to authorize us to use the relevant permissions of your device. If you do not authorize us to use the relevant permissions, some services may be unavailable, but it will not affect your use of other features of Soulweet .
Album and storage permissions
When you agree to enable this permission, we will use the photo album reading and storage function on your device. This function will be used to upload text, images, videos and other content in your device, and can also cache the text, images, and video content generated during your use of Soulweet services. Please be aware that we will not automatically read the storage content of your local photo album. We will only obtain the image/video data after you agree to enable this permission and actively select the corresponding image in the album. If you refuse this authorization, the aforementioned function will not work properly.
Microphone permissions
Once you agree to enable this permission, we will use the microphone function on your device and recognize the voice information you upload. This permission will be used to implement the voice input function and collect and recognize the voice information input during the implementation of the above function. If you refuse this authorization, the above function will not be available.
Message push permissions
Once you agree to enable this permission, we will push messages to you so that you can receive and understand our notifications in a timely manner. If you refuse this authorization, you will not be able to receive the messages we push to you.
Camera permissions
Once you agree to enable this permission, we will use the camera function on your device. This function will be used to take photos and record videos, and collect and identify the pictures and videos taken or recorded during the implementation of the above functions. If you refuse this authorization, the above functions will not be available.
Apply top permissions
In order to float the content of " Voice Party Room" above other content, we will apply for the permission to use your app to stick it on top
If you refuse such authorization, the above functions will not be available.
Device Information Access Permissions
After you agree to enable this permission, in order to protect your account and login security, we will collect your corresponding device information for optimizing user experience, security checks, identifying whether it is a commonly used device, and device binding status. If you are an Android user, your refusal to grant this authorization will result in your inability to use this product and/or service normally. If you are an iOS user, you may not be able to directly refuse or close the above authorization due to the limitations of the iOS system, but for some device information (for example, IDFA information, which is subject to the actual situation updated from time to time by the iOS system policy), you can choose whether to authorize us to collect it. If you refuse to authorize, we may not be able to provide you with the corresponding functions or services (for example, if you refuse us to collect your IDFA information, we will not be able to provide you with personalized display based on the IDFA tracking identifier).
Access network and obtain network status permissions
Our APP can only connect to the Internet after you agree to enable this permission. At the same time, for the purpose of risk control and service provision, we can also monitor network changes and remind users of the current network environment. If you refuse this authorization, you will not be able to use this product and/or service normally.
2. How we use your information
In addition to some of the specific uses of information described in this Policy, we may use the information we receive for the following purposes:
Help you access your information efficiently after logging in;
Soulweet ;
Deliver personalized content and information to you and others;
Provide, improve, test and monitor the effectiveness of our services;
Develop and test new products and features;
Monitor total number of visitors, traffic, and other indicators;
diagnose or repair technical problems;
Update the APP on your device or other users may host contests, special offers or other activities (“Activities”) on the Services. If you do not want to participate in an Activity, please do not use specific metadata (i.e., hashtags or geotags) associated with that Activity ;
Identify and address any violation of this Policy, any illegal activity, unauthorized access or any other unauthorized use;
Manage your inquiries and requests (such as deleting your personal information and your account);
Comply with and enforce legal requirements, agreements, policies and public interest; and/or
This processing is necessary to protect your vital interests or those of other users.
Where our collection or use of your personal information is based on your consent, you can withdraw that consent at any time without affecting the validity and lawfulness of the collection or processing based on your consent before its withdrawal.
In order to enhance Soulweet 's user experience and functionality, we may use third-party SDKs (Software Development Kits). These SDKs may collect, process or store user data. We promise to take all reasonable measures to protect your privacy and ensure the security of your personal information when using these SDKs.
Purpose of data use:
The data collected by third-party SDKs is only used to provide relevant functions of their services, such as advertising display, personalized recommendations, data analysis, etc. The data will not be used for purposes unrelated to these functions.
Data Sharing: We will not share your personal information with any other third party without authorization. Data will only be shared with relevant third parties when required by law or to achieve application functions (such as payment processing, advertising display, etc.).
Data anonymization and de-identification: For the analysis of usage data, Soulweet and third-party SDKs usually perform anonymization or de-identification to ensure that your personal identity cannot be directly identified through the data.
User Control and Choice
We respect your privacy and provide flexible controls for you to manage your privacy settings in Soulweet :
Soulweet and third-party SDKs in the privacy settings of your device , and choose whether to allow the app to collect location information, device information, etc.
Disable ad tracking: You can choose to disable the ad tracking function of the advertising SDK and stop the display of personalized ads.
Opt out of data collection: You can opt out of data analysis or turn off data collection at any time in the app's privacy settings.
Compliance and legal compliance
We promise that the use of all third-party SDKs will comply with relevant laws and privacy protection requirements:
Comply with privacy laws and regulations: including but not limited to the EU General Data Protection Regulation (GDPR), the US California Consumer Privacy Act (CCPA) and other relevant data protection laws.
Cross-border data transfer: If cross-border data transfer is involved, we will ensure that such data transfer complies with relevant legal requirements and take appropriate measures to protect your privacy and data security.
Privacy Policy Updates and Notifications
We will review and update the Privacy Policy regularly to ensure that its content reflects the latest legal requirements and changes in the third-party SDKs we use. If there are major changes to the Privacy Policy, we will promptly inform you through Soulweet in-app announcements or push notifications.
SDK: RongCloud
Manufacturer: RongCloud
Purpose of use: To provide real-time messaging functions and services
Information collected: device brand, device model, ANDROID_ID, operating system version, CPU information, memory usage, IP address, network access method and type, user ID under App Key, application package name, time zone, language, App version number, App Key of App, user token, RongCloud SDK version number, operator code MNO, interface call error code, link failure error code
Privacy Policy: https://doc.rongcloud.cn/rcloud/-/-/privacy#%E4%B8%80-imlib-sdk
SDK:Agora
Manufacturer: Agora
Purpose of use: Voice calls
Information collected: network type, user's local IP address, WLAN and cellular network signal status, operating system, device model, CPU, memory, device power, audio stream data, Bluetooth, network latency, packet loss rate, bit rate, resolution, audio bit rate, sampling rate
Privacy Policy: https://www.shengwang.cn/SDK-privacy-policy/
SDK: Facebook
Manufacturer: Meta
Purpose: Facebook event manager
Information collected: Please refer to https://www.facebook.com/privacy/policy/?section_id=1-WhatInformationDoWe
Privacy Policy: https://www.facebook.com/privacy/policy/?section_id=0-WhatIsThePrivacy
SDK: google
Manufacturer: google
Purpose of use: Login
Information collected: OpenID
Privacy Policy: https://policies.google.com/privacy
SDK: adjust
Manufacturer: Adjust
Purpose of use: Installation data attribution analysis
Information collected: app activity, device or other identifiers
Privacy Policy: https://help.adjust.com/en/article/google-play-data-safety#data-collection-by-adjusts-sdk
We try our best to provide security measures for users' personal information to prevent illegal use, unauthorized access, disclosure, leakage, damage and loss of users' personal information. We will use all possible security measures within a reasonable security level to ensure information security. For example, we will use encryption technology (such as SSL), anonymization, encrypted storage and other means to protect your personal information; we will establish a reliable protection mechanism to prevent personal information from malicious attacks; we will establish an access control mechanism and abide by the principle of minimum access to ensure that only authorized personnel can access personal information; we will conduct training courses on security and personal information protection to enhance employees' understanding of personal information protection. If you find that your personal information, especially your account or password, has been leaked, please contact us immediately so that we can take appropriate measures according to your application.
Please note that when you use our services, you voluntarily share or even disclose your information, which may involve your personal information or the personal information of others. Please carefully consider whether to share or even disclose such information when using our services.
You are responsible for maintaining the confidentiality of your password and account information at all times.
3. Who we share information with
We will take appropriate measures to protect your rights in accordance with this policy and will only share your personal information with third parties when necessary. This includes:
Soulweet shares aggregated information with third parties that provide support services, such as Apple or Google, for the purpose of analyzing violations and improving service performance, for analytics, for payment processing services (including security and fraud detection), and for notification and improvement of the refund process when you request a refund. All third parties that provide services to us are prohibited from retaining, using or disclosing your information for any purpose other than the services they provide to us to support the services.
Disclose your personal information to regulations, judicial authorities and law enforcement agencies and other third parties for safety, security or compliance with the law. We will also cooperate with law enforcement investigations within and/or outside your country of residence. This may include disclosing your personal information to government or law enforcement agencies or private parties to protect the rights, property or safety of Soulweet and users, or to protect the public interest when we believe in good faith that the law requires disclosure or we, in our sole discretion, believe that disclosure is necessary to protect our or a third party’s legal rights and/or comply with a judicial proceeding, court order or legal process served on us. In such circumstances, we may raise or waive any legal objections or rights.
Third parties who acquire us or all or a substantial portion of our business. We may also disclose your information to third parties if we: (a) sell, transfer, merge, consolidate or reorganize any part of our business, or merge, acquire or form a joint venture with any other business, in which case we may disclose your data to any prospective buyer, new owner or other third party involved in the change of our business; or (b) sell or transfer any of our assets, in which case information we hold about you may be sold as part of those assets and may be transferred to any prospective buyer, new owner or other third party involved in such sale or transfer.
4. Security
a. How does Soulweet protect my personal information?
Soulweet has implemented reasonable and appropriate security measures to protect and prevent the loss, misuse and alteration of the information under our control, including your personal information. Soulweet uses reasonable security measures to protect the confidentiality of your personal information, such as secure servers using firewalls. Soulweet's technical experts work hard to ensure that you use our website safely.
While we take reasonable precautions to prevent possible security breaches of the Site, member databases and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. We urge you to take steps to keep your personal information, including your password, secure and to log out of your account after use.
We cannot guarantee the security of your personal data while transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will put in place procedures and security features to try to prevent unauthorised access.
b. How can I help keep my information secure?
or disclose your password, your personal information may be compromised. If this happens, please report it to our customer service via feedback. Soulweet is not responsible for your failure to keep your password safe, and failure to keep your password safe may violate our Terms of Service.
5. Your rights
You are entitled to all rights afforded by law (including, but not limited to, the General Data Protection Regulation, where applicable), and we will do our best to comply with any valid request. You can exercise your rights by deleting certain features from your device, and you can exercise all other rights by sending an email to . These include:
a. Right of access and portability
You can review and access your profile information in Soulweet at any time . You can also contact us to obtain a copy of your information not provided in Soulweet in a portable form so that you can move it or store it anywhere you want. We reserve the right to charge a reasonable fee (taking into account the administrative costs incurred) or refuse to process a verifiable request if, in our reasonable, sole discretion, it affects or will affect the rights or freedoms of other users or is manifestly unfounded or excessive.
b. Right to rectification
If we process your personal data, we will take appropriate measures to try to ensure that your personal data is accurate and up-to-date to achieve the purpose of collection. If your personal data is inaccurate or incomplete, you have the right to request correction of the inaccurate personal data in accordance with applicable laws. You can modify the information you provide through your account settings or contact us, and we will correct it as soon as possible.
c. Right to delete your information
If you find that we have collected or used your personal information in violation of laws, administrative regulations or the agreement between the two parties, or without your consent, you can ask us to delete it. In addition, you can also ask us to delete your personal information when it is no longer necessary for the purpose for which it was collected. If we delete your personal information at your request or in accordance with our data retention policy, we will only retain the information necessary to protect our legitimate interests or comply with legal obligations.
When you or we assist you in deleting relevant information, we may not delete the corresponding information immediately due to applicable laws and security technology reasons, but we will take reasonable measures to securely store the relevant information until such information can be deleted or anonymized.
d. Right to Delete Your Soulweet Account
Soulweet account in the App by following the steps below :
a. Open Soulweet ;
b. Click Me > Settings > Delete Account;
c. Click " Confirm ." or "Cancel"
[Note: If you select " Confirm ", you will need to complete account verification to ensure account security and click "Confirm Deletion". After clicking Confirm Deletion, you will have 7 days to withdraw your account deletion application. If you log in again within 7 days, it will be deemed that you have canceled your account deletion application. After that, your account will be permanently deleted and cannot be restored. ]
Deleting your Soulweet account means deleting your account, assets (including coins, following , Followers , photos , etc.) and usage records from Soulweet . Even if you delete your account, we may still retain certain log data in our databases, but this data will be separated from any identifying information so that it can no longer be linked to your account. To do this, we will periodically remove certain identifying information from this log data and replace any instances of your account with an alternative identifier that, once deleted, can no longer be linked back to your account.
We may also retain your information for legal issues, violations of our terms, or to prevent harm.
e. Right to withdraw authorization
You always have the choice of whether to disclose this information. Some information is necessary to use our services, but the provision of most other information is up to you. You can change the scope of information you authorize us to continue to collect or withdraw your authorization by deleting information, turning off device functions, etc.
Once you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawn authorization, nor will we process your corresponding information. However, your decision to withdraw your authorization will not affect the information processing previously carried out based on your authorization.
f. Respond to your request
If you wish to exercise the above rights or other rights permitted by applicable law, you may contact us. Because your privacy is important to us, we may ask you to verify your identity or provide more information. After verifying your identity, we will respond to your request within a reasonable time and in accordance with relevant laws.
However, if permitted by applicable law, we may not be able to respond to your request if any of the following circumstances occur:
The response may harm the life, body, property or other rights or interests of you or other individuals;
respond to questions that would be extremely impractical, might require excessive technical effort, or might expose us to operational risks;
Responses that violate other laws and regulations;
When your request to verify your identity fails; and/or
We have the right to deny your request in accordance with applicable law.
6. Cookies and Other Technologies
a. Cookies Policy
To make the App work effectively, we sometimes place small data files called cookies on your device. Most App developers do this. Cookies are small text files that a website saves when you visit a site. It enables the site to remember your actions and preferences with the goal of improving the user experience.
You can control whether to accept cookies through settings or other tools. However, if you disable cookies or limit the ability to set cookies, you may not be able to fully use our services or access all of their features, which may limit your overall user experience.
b. Other technologies
Soulweet installs modules from other companies to analyze the use of services and products. For your personal information processed by a third party through modules provided by a third party, the privacy policy of the third party will apply, and we also encourage you to review that policy (if any).
7. Children and child protection
We do not provide services to minors under the age of 18 (or the age of majority as determined by local laws). We do not intentionally or knowingly collect or retain personal information from individuals under the age of 18. (or the age of majority as required by local law). If we learn that personal information of an individual under the age of 18 (or the age of majority as required by local law) has been collected on or through Soulweet , we will take appropriate steps to delete such information and delete the corresponding account.
Please note that as a parent or legal guardian, you are responsible for supervising and managing your children's use of our Services. If a minor provides false information and claims to be of legal age, you as a parent or guardian will be fully responsible for any consequences arising from such misrepresentation. We strongly recommend that parents and guardians educate their children on the importance of online safety and monitor their activities to ensure compliance with our policies and applicable laws.
If you are a parent or guardian and you believe your child has provided us with information, you can contact us at mashanye065@gmail.com and request that your child's information be deleted from our systems.
a. Prohibited Content and Conduct
We strictly prohibit any dating or companionship advertisements that:
Promoting underage dating.
Displaying images or text on the targeted webpage that falsely depicts the intended users of the service.
Promoting paid companionship, dates, or sexual acts.
Promote exploitative or deceptive dating services.
Promote mail order spouse.
b. Restricted Categories
We also restrict the advertising of certain dating and companionship services, including (but not limited to):
Hookup, one night stand or swingers dating site.
Affair dating or infidelity services.
Sexual fetish dating.
Live streaming or chat apps that contain nudity, partial nudity, or sexually suggestive content.
Ads or landing pages that contain sexually explicit content, such as depictions of individuals wearing underwear or lingerie, or topless or naked individuals in private situations.
c. Preventing harm to children
We prohibit the use of our platform for any activities that harm children. This includes but is not limited to:
Inappropriate interactions with children (e.g., touching or caressing).
Grooming of children (for example, befriending a child online for sexual contact or exchanging sexual images).
Sexual depictions of minors (for example, images that promote or encourage the sexual exploitation of children).
Sextortion (e.g., using intimate images to blackmail children).
Trafficking in children (for example, advertising or luring children for commercial sexual exploitation).
By implementing these policies, we are committed to creating a safe environment that protects children and prioritizes their well-being. If you suspect a child is in danger or has suffered any of the above, please contact us at mashanye065@gmail.com .
8. Changes and revisions to this policy
If we make any changes to this Policy, we will post the updated Policy here. Please check this page frequently for any updates or changes to this Policy.
9. Contact Information
If you have any questions about this Policy, or would like to exercise any rights you may have, please contact us at: mashanye065@gmail.com